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PASSION & INNOVATION
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Customer Experience
Damian

Poll Manager Module for WHMCS

The Poll Manager module for WHMCS is our first module that we listed on WHMCS marketplace. We have been using this module for over 2 years in our hosting company and we found out how valuable tool it can be if used consistent. After our exit from HostVision we decided to use our expertise to

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Customer Experience
Damian

What have we learned from running a hosting company for 15 years?

Always backup When we started HostVision back in 2004, we had no clue what a hosting business should look like or how to handle it. We were developing websites for our customers and as they needed also hosting, we said why not. We got a reseller account from a guy based in US and started.

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Customer Experience
Damian

Why your customer experience strategy should start with their feedback?

Having a strong and long-term customer experience approach is the key to success for any business. Customers will choose to pay more and will be more loyal if they feel your company really cares about them.   But how do you create and manage your customer support strategy? Like any strategy, we must start with

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