Damian

What have we learned from running a hosting company for 15 years?

Always backup When we started HostVision back in 2004, we had no clue what a hosting business should look like or how to handle it. We were developing websites for our customers and as they needed also hosting, we said why not. We got a reseller account from a guy based in US and started. …

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Why your customer experience strategy should start with their feedback?

Having a strong and long-term customer experience approach is the key to success for any business. Customers will choose to pay more and will be more loyal if they feel your company really cares about them.   But how do you create and manage your customer support strategy? Like any strategy, we must start with …

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